Privacy Policy
Last updated: January 1, 2024
Pound Ridge Appliance Repair ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website subzerorepairpoundridge.com or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Request a service appointment
- Contact us by phone or email
- Fill out a contact form on our website
- Subscribe to our communications
This information may include:
- Name
- Phone number
- Email address
- Service address
- Appliance information
- Service history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide and manage our repair services
- Schedule and confirm appointments
- Communicate with you about your service
- Send service reminders and follow-ups
- Respond to your inquiries
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Companies that help us operate our business (payment processors, scheduling software)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (914) 350-6776
- Service Area: Pound Ridge, NY 10576